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CSC 301: Computer Center Management
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Welcome to CSC 301 class!The essential objective of this course is to explore those technological and management tools which can help computer center managers to optimize computer systems performance. The course is devoted to the study of analytical and empirical tools for arriving at decisions and guidelines to improve the administration of computer center functions.There are currently no specific textbooks for this course but I have accumulated some notes, online materials and publications which should address the needs of this class. Selections from these publications should be downloaded and studied very well.
In addition to the available materials, you are expected to read extensively from current literature and embark on field trips if necessary to complete your assignments and projects.
This page is constantly being updated hence it is important that you visit it frequently for last-minute information, announcements and homework
Note that you must register at http://teaching.yfolajimi.com/register.html for you to be considered as an official student of this course
COURSE OUTLINE
1. Introduction to Computer Centre
- (Background, history and objective of computer centres, organization of computer centres, computer centre plan, computer centre systems evaluation, vendor evaluation and facility design, operations and staffing, computer and data security)
Download lecture slides 1
2. Overview of Computer Centre Management
Download lecture slides 2
3. Administration of a computer center.
Click to download Reading material
Download lecture slides 3
4. IT standards and Framework for Computer Center Management
Download lecture slides 4
5. Introduction to IT Service Management and (ITSM & ITIL)
Download lecture slides 5
Link to reading material for lectures 4 & 5 - A Practical Guide to IT Service Management and ITIL v3
6. IT service management metrics
Download lecture slides 6
MID SEMESTER EVALUATION
7. Planning and organizing computer operations
8. Computer Center Staffing and personnel management
9. Computer selection and performance evaluation
10. Software evaluation and management
11. Computer Center Security Policy
Download lecture slides 7
12. Case study and Project